Returns & Order Queries

• You return the item to us with proof of purchase within 28 days of receiving your order.
• The item (unless faulty) is returned to us in a resalable condition. This means bottles are unopened, sealed and in the same condition that you received them, with labels undamaged.
• If your item is faulty, you will need to return the item to us within 28 days of receiving your order, with proof of purchase and reason for return.
• Please be aware that we’ll only process your refund once we’ve received and checked the item; this can take up to 14 days.
• Please note that we are unable to pay for postage on return items unless they’re faulty.

If you’re unhappy for any reason with your purchase, please contact website@conkerspirit.co.uk with your order reference and the reason for the return.

Please then return all items to: Conker Spirit, Unit 2, 163 Stourvale Road, Bournemouth, BH6 5HQ.